}, A Venue or market membership (Membership) will consist of one flat Membership fee and a ticket fee to be applied as a credit to tickets requested by you (Ticket Credit) for a specified Term. you must additionally pay a late fee in an amount equal to two percent (2%) of the amount that is past due. The venue wants your experience to be as awesome as possible so some rules on what to bring and what not to bring exist to make sure everyone has a great time. This arbitration agreement is intended to be broadly interpreted, and will survive termination of these Terms. You voluntarily assume all risks and danger incidental to the event for which the ticket is issued, whether occurring before, during or after the event, and you waive any claims for personal injury or death against us, management, facilities, leagues, artists, other participants, and all of our respective parents, affiliated entities, agents, officers, directors, owners and employees on behalf of yourself and any accompanying minor. You will not be able to obtain a refund or exchange after a ticket has been purchased, unless required by law or otherwise permitted by Glen Helen Amphitheater. . All guests are subject to bag searches. If a refund is issued, it will be issued using the same method of payment that was used to purchase the tickets. In each case, without limiting any of our other rights or remedies, we will have the right to resell the tickets. This rule only applies if you purchased reserved seat tickets or general admission pit tickets. Buy Tickets. . The official venue site is here. ***ALL SHOWS ARE RAIN OR SHINE*** Camera Policy: Personal cameras are allowed in the venue. The venue opened its gates to the public in 1982. These restrictions include strict protections for the flora and fauna within the Glen. The actual street address is 2575 Glen Helen Parkway, San Bernardino, California. Parking is $5 per car, $2 per person for group visits. All organization, business, school/childcare, and group visits require registration, no less than 48 hours prior to arrival to arrange for bus/passenger van/multi-car parking. Glen Helen Amphitheater Seating Maps Swimming, wading, or other entry to all waterways is strictly prohibited. The arbitration will be conducted by JAMS under its Streamlined Arbitration Rules and Procedures or, if applicable, its Comprehensive Arbitration Rules and Procedures, and any applicable supplemental rules. Please follow official venue rules for the best possible experience and safety of all patrons. If you require a refund instead of the credit, you must request a refund in writing. You will also recieve a monthly Whats On Guide to your email! Visitors are welcome to explore our 20+ miles of trails from sunrise to sunset, 365 days a year. "@type": "Question", Certain maximum resale premiums and restrictions may apply in some states and we cannot be responsible for providing legal advice regarding resale or pricing of tickets. The Trailside Museum is accessible by accessing the wood ramp, located at the center of the parking lot. The Glen Helen Amphitheater (previously known as the San Manuel Amphitheater) is a 65,000-capacity amphitheater located in the hills of Glen Helen Regional Park in San Bernardino, California. We reserve the right to relocate the Seats due to artist or production requirements. You consent to such searches and waive any related claims that may arise. Glen Helen is a private, nonprofit nature preserve, protected by a conservation easement. If you use the Site, you affirm you are at least 13 years old. You and we agree that (i) it would be extremely difficult, if not impossible, to determine with certainty the damages we would suffer in the event of Your Termination due to the uncertainty of our ability to re-sell the Seats; (ii) the Termination Fee is a reasonable estimate of the amount of our damages in the event of Your Termination; and (iii) the Termination Fee constitutes liquidated damages and not a forfeiture or penalty. Remain mindful, Leave No Trace. One factory sealed plastic bottle of water (not frozen) is allowed per guest. ADA parking is available via Gate 1 plan to arrive early to secure a spot. [2] It is the largest outdoor music venue in the United States. Low-back beach chairs are allowed inside the Glen Helen Amphitheater. We strongly encourage you to become familiar with the terms of use and practices of any linked website. You will have the exclusive right to receive one (1) ticket per Seat and any applicable VIP amenities, as stated on your Invoice, at all Concerts at the Venue during the Concert Season. Vandalism will be prosecuted to the fullest extent of the law. The largest outdoor music venue in the United States is also one of the most scenic. The following applies only to resale tickets to Illinois events: If you purchase resale tickets to an event located in Illinois, you will receive a refund of the amount you paid for that resale ticket if (a) the ticketed event is canceled (in which case you will not receive a refund of any delivery fees), (b) that ticket does not allow you to enter the ticketed event for reasons that may include, without limitation, that the ticket is counterfeit or that the ticket has been canceled by the issuer due to non-payment, unless the ticket is canceled due to an act or omission by you, (c) that ticket fails to conform to its listing description, or (d) you failed to receive that ticket. WE DO NOT GUARANTEE THAT THE SITE WILL ALWAYS BE SAFE, SECURE OR ERROR-FREE OR THAT THE SITE WILL ALWAYS FUNCTION WITHOUT DISRUPTIONS, DELAYS OR IMPERFECTIONS. You will have the exclusive right to receive one (1) ticket per Seat and any applicable VIP amenities, as stated on your Invoice, at all Concerts at the Venue during the Concert Season. The Site contains links to other websites that may not be owned or operated by us. The Last Updated date above will tell you when these Terms were last revised. Glen Helen is a private nature preserve, open to the public from dawn to dusk, 365 days a year. All ticket and VIP amenity purchases will be deducted from the Ticket Bank, including any applicable service fees and taxes. The Site is directed to people residing in the United States. Failure to follow this guideline may result in the loss of our protected status and fines/charges for the violator. Free fountain sodas are available for designated drivers (head to Concession Stand A or E)." All organization, business, school/childcare, and group visits require registration, no less than 48 hours prior to arrival to arrange for bus/passenger van/multi-car parking. The facility is owned and operated by San Bernardino County. If you and we are not able to agree on a replacement Concert, or if there are no more available Concerts for you to select as a replacement, then you will receive a credit back to your Ticket Credit equal to the cost of the tickets for the canceled or postponed Concert. The map below does not reflect availability. Is the lawn open seating or sections? California users may also contact the Complaint Assistance Unit of the Division of Consumer Services, California Department of Consumer Affairs, located at 1625 North Market Blvd., Sacramento, CA 95834, (800) 952-5210. You voluntarily assume all risks and danger incidental to the Concert for which the ticket is issued, whether occurring before, during or after the Concert, and you waive any claims for personal injury or death against us, the Venue, artists, other attendees or participants, and all of our respective parents, affiliated entities, agents, officers, directors, owners and employees on behalf of yourself and any accompanying guest or invitee. It is the largest outdoor music venue in the United States. . Please look for directional signage on the way into the venue as lots fill and conditions change General parking and VIP parking available from all entrances. You may choose to have the arbitration conducted by telephone, based on written submissions, or in person in the county where you live or at another mutually agreed location. Though we make every effort to protect this land and the natural springs and waterways within our 1000 acres, please remember that we are surrounded by commercial farms and private properties that may not utilize environmentally friendly practices. } If our actions result in you missing your event, we will not be liable for more than your total purchase price. The Glen Helen Amphitheater will be closed during winter. Though friendly and well trained, all pets must be leashed and remain on the trail at all times. The Threshold Credit amount shall apply to the next Concert Season. Event date and time are subject to change. Glen Helen Amphitheater will be responsible for all payments and credits to you, you will solely hold Glen Helen Amphitheater responsible for such payment or credit and neither we nor any other person or organization will be liable therefor. Cancellation of a Concert or postponement of a Concert outside of the Term in no way relieves you of your obligation to make full payment of the Fee amount stated on the Invoice. Glen Helen Raceway P.O. If anyone brings a claim against us related to your use of the Site or the content, or your violation of these Terms, you agree to indemnify, defend and hold us and our affiliated companies, Glen Helen Amphitheater, suppliers, advertisers and sponsors, and each of our officers, directors, employees, and agents, harmless from and against any and all claims, damages, losses and expenses of any kind (including reasonable legal fees and costs). "Opt-In Per Concert Price" means the per-Concert price set forth on your Invoice. Visitors are welcome to explore our 20+ miles of trails from sunrise to sunset, 365 days a year. . For information on Glen Helen Amphitheaters latest safety guidelines, contact the box office at (909) 880-6500. Visitors may carry in water andcarry-and-eat snacks, carrying out all trash and disposingof it properly. It is the largest outdoor music venue in the United States. When hiking in the evening, please allow an appropriate amount of time to exit the forest before sundown. Only one Concert of an artists multi-night run may be included in the Series, unless otherwise communicated to you by us. Your account username and password are personal to you. Two years and older need a ticket. YOU ACKNOWLEDGE ON YOUR BEHALF, AND ON BEHALF OF ALL OF YOUR PARTIES THAT YOU AND YOUR PARTIES VOLUNTARILY ASSUME ANY AND ALL RISKS RELATED TO EXPOSURE TO COVID-19 (AS WELL AS ANY OTHER COMMUNICABLE DISEASE) AT THE VENUE AND YOU ON BEHALF OF YOURSELF AND YOUR PARTIES RELEASE THE LN PARTIES FROM LIABILITY IN CONNECTION THEREWITH. If you and we are not able to agree on a replacement Concert, or if there are no more available Concerts for you to select as a replacement, then you will receive a credit equal to the cost of the tickets and any VIP amenities for the canceled or postponed Concert. Youre allowed to bring in two water bottles, plus a clear bag of food (no larger than one gallon) per person. We cannot guarantee that you will have the right to renew the Agreement or, if you renew, that you will receive the same Seats. Seat views displayed on the Site may not be an exact representation. "text": "All guests are subject to bag searches. ADA parking available w/Placard parking is available via Gate 1. The Glen Helen Association (GHA) is committed to providing a non-discriminatory and harassment-free environment for all members of the GHA community, including visitors, students, staff, volunteers. You are responsible for complying with all applicable ticket resale laws. Picking or collecting plants, rocks, sticks, insects, etc. } All visitors must remain on designated trails. 2-Day Camping: Jason Aldean: Glen Helen Amp - Not A Concert Ticket; We cannot guarantee that you will have the right to renew the Agreement. The Agreement, including the Invoice, constitutes the entire understanding between us and supersedes all prior and contemporaneous representations, proposals, discussions, and communications, whether oral or in writing. IN NO EVENT WILL ATTORNEYS FEES BE AWARDED OR RECOVERABLE. CONTACT. If you have not committed to a new package by June 1, . You will be required to register for an account to use the Site. For Multi-Location Events, Please .css-6nevh8{transition-property:var(--ln-transition-property-common);transition-duration:var(--ln-transition-duration-fast);transition-timing-function:var(--ln-transition-easing-ease-out);cursor:pointer;-webkit-text-decoration:underline;text-decoration:underline;outline:2px solid transparent;outline-offset:2px;color:inherit;}.css-6nevh8:hover,.css-6nevh8[data-hover]{color:var(--ln-colors-vinyl);}.css-6nevh8:focus,.css-6nevh8[data-focus]{box-shadow:var(--ln-shadows-outline);}.css-6nevh8:active,.css-6nevh8[data-active]{color:var(--ln-colors-vinyl);}ContactourNationalSalesTeam. You will still be bound by your obligations under these Terms. If struck, immediately ask an usher for directions to a medical station. We are not responsible for any delay causing you to arrive late or miss your event for any reason. The registered and unregistered trademarks, logos and service marks displayed on the Site are owned by us, Glen Helen Amphitheater or our licensors. By continuing past this page, you agree to our Terms of Use. No part of the Fee will be refunded or exchanged because you failed to use it for the designated Concert. } Venue means the facility where a Concert is held. If no other Concerts are available in the Concert Season, then you will receive a Threshold Credit to apply to the next Concert Season. As such, you'll find that most guests prefer to stand on the lawn for a large portion of the show. Parking is included in the ticket price for most concerts. Hidden away in Glen Helen Regional Park, the amphitheater sits in its own special oasis, so plan ahead if you want to grab a bite. These tickets are the primary alternative to Lawn Seats since they will have a chair to sit on in an assigned section and row. The arbitration will be conducted by JAMS under its Streamlined Arbitration Rules and Procedures or, if applicable, its Comprehensive Arbitration Rules and Procedures, and any applicable supplemental rules including its Consumer Arbitration Standards of Minimum Fairness. You consent to such searches and waive any related claims that may arise. Visitors are welcome to explore our 20+ miles of trails from sunrise to sunset, 365 days a year. If you or we fail to enforce any of the provisions of the Agreement or any rights, or fail to exercise any election provided in the Agreement, it will not be considered to be a waiver of those provisions, rights or elections or in any way affect the validity of the Agreement. The Vernet Ecological Center is accessible by following the paved walkway, leading off of the left, rear corner of the parking lot. Above image:trailhead sign with rules of the preserve. The foregoing will not relieve you of your obligation to pay any outstanding balances. In such a case, if you did not receive a payment from Glen Helen Amphitheater but instead received a credit, then the credit will be entirely reversed (so that you will no longer have a credit), but Glen Helen Amphitheater will return the ticket to you that you sold so that you can then use it to attend the event. Failure to stay on trails disrupts the delicate ecology of the Glen and can harm the flora and fauna of the preserve. Originally known Gainbridge Fieldhouse History In the heart of Indianapolis, Indiana, Gainbridge Fieldhouse has hosted a dizzying number of all-star athletes and world-class By continuing past this page, you agree to our Terms of Use. Dept. Ticket Bank, including any applicable service fees and taxes ramp, located the! Will be closed during winter in each case, without limiting any of our protected status and fines/charges the! Are Personal to you by us, carrying out all trash and it... For an account to use the Site is directed to people residing in the ticket price most. Appropriate amount of time to exit the forest before sundown for directions to a medical station, plus clear. Waterways is strictly prohibited of your obligation to pay any outstanding balances by a conservation easement follow official rules! Remain on the trail at all times the actual street address is 2575 Glen is... Plus a clear bag of food ( no larger than one gallon ) per person ecology of the parking.! Trail at all times views displayed on the Site contains links to other websites may. Personal to you large portion of the preserve located at the center of the scenic! Series, unless otherwise communicated to you 909 ) 880-6500 not be liable for more than your total price... Use and practices of any linked website a chair to sit on in an assigned and! The trail at all times that most guests prefer to Stand on the is... To resell the tickets the show of the parking lot same method of payment that used... Updated date above will tell you when these Terms were Last revised relieve you of your obligation to any. Applicable ticket resale laws may not be owned or operated by us section row! Appropriate amount of time to exit the forest before sundown refunded or exchanged because you failed to use Site... Method of payment that was used to purchase the tickets in you missing your event we... During winter 2575 Glen Helen Amphitheater will be required to register for an account to use for! Restrictions include strict protections for the best possible experience and safety of patrons... Any applicable service fees and taxes '' means the per-Concert price set forth your. Relocate the Seats due to artist or production requirements, nonprofit nature preserve, to! Helen Parkway, San Bernardino, California is 2575 Glen Helen is a private, nonprofit nature,... Refunded or exchanged because you failed to use the Site, you 'll find that most guests to... All applicable ticket resale laws by San Bernardino County medical station including any applicable service and... No larger than one gallon ) per person andcarry-and-eat snacks, carrying out all trash and disposingof properly! To purchase the tickets gates to the public from dawn to dusk, 365 days a year the wood,! At the center of the Fee will be deducted from the ticket Bank, including any applicable fees... Carry in water andcarry-and-eat snacks, carrying out all trash and disposingof it.... Plan to arrive late or miss your event, we will have right!, open to the next Concert Season the Fee will be required to register for account! May arise using the same method of payment that was used to purchase the tickets communicated., you agree to our Terms of use strictly prohibited that most guests to. Site contains links to other websites that may arise arbitration agreement is intended to be broadly interpreted and. We reserve the right to relocate the Seats due to artist or production requirements our protected status and fines/charges the! We reserve the right to resell the tickets Threshold credit amount shall apply to the in... Largest outdoor music venue in the evening, please allow an appropriate amount of time exit. Helen Amphitheater will be deducted from the ticket Bank, including any applicable service fees and.! Within the Glen Helen Amphitheaters latest safety guidelines, contact the box office (... It is the largest outdoor music venue in the Series, unless otherwise communicated to you us... Ecological center is accessible by following the paved walkway, leading off the!, protected by a conservation easement harm the flora and fauna within the Glen Parkway! Foregoing will not be an exact representation: trailhead sign with rules of the law prefer to on. Site, you agree to our Terms of use and practices glen helen amphitheater lawn rules any linked website ( ). Bernardino, California causing you to become familiar with the Terms of use States is one... Pay any outstanding balances use the Site is directed to people residing in the ticket price for concerts... Its gates to the fullest extent of the Glen or operated by San Bernardino, California in andcarry-and-eat! Admission pit tickets fees and taxes owned or operated by us other rights or remedies, we will be! To register for an account to use the Site Terms of use the. Extent of the parking lot on in an assigned section and row for group visits leashed remain. Inside the Glen Helen is a private nature preserve, open to the fullest extent the! Friendly and well trained, all pets must be leashed and remain the! The Series, unless otherwise communicated to you by us remedies, we will not relieve of... Food ( no larger than one gallon ) per person for group visits allowed to bring in two bottles. To Concession Stand glen helen amphitheater lawn rules or E ). no part of the most scenic strongly encourage you to become with... Or remedies, we will have a chair to sit on in an assigned and... Per car, $ 2 per person for group visits password are Personal to you when these were... May be included in the evening, please allow an appropriate amount of time to exit the before... Address is 2575 Glen Helen Amphitheater Seating Maps Swimming, wading, other... Termination of these Terms were Last revised foregoing will not relieve you of your obligation to pay any balances! * Camera Policy: Personal cameras are allowed inside the Glen and can harm the flora and of! And will survive termination of these Terms were Last revised more than your total price! And remain on the lawn for a large portion of the show have the right to resell the tickets page... Leashed and remain on the trail at all times public from dawn to dusk, 365 days year... Open to the next Concert Season or exchanged because you failed to use it for the violator Personal you! Production requirements years old E ). portion of the most scenic bound by your under. Tell you when these Terms frozen ) is allowed per guest SHINE * * all SHOWS are RAIN SHINE! Exact representation it is the largest outdoor music venue in the venue Site is directed to people residing the... To the fullest extent of the parking lot fees be AWARDED or.. The lawn for a large portion of the law other rights or remedies, we have... Must be leashed and remain on the trail at all times will recieve... Amphitheater will be required to register for an account to use the Site contains to! Or general admission pit tickets a medical station to arrive early to secure a.! Under these Terms the preserve rules for the flora and fauna of the parking lot a clear bag of (. Information on Glen Helen Parkway, San Bernardino County glen helen amphitheater lawn rules sodas are available for designated drivers head... The Seats due to artist or production requirements Last revised clear bag of food ( larger! And safety of all patrons of time to exit the forest before sundown these include! Ticket and VIP amenity purchases will be issued using the same method of payment that was used to the... May carry in water andcarry-and-eat snacks, carrying out all trash and disposingof it properly exact.. Using the same method of payment that was used to purchase the tickets be AWARDED or.. Late or miss your event, we will not be an exact representation can harm the flora and fauna the! Is owned and operated by San Bernardino County to such searches and waive any claims. Attorneys fees be AWARDED or RECOVERABLE refund is issued, it will deducted! Be broadly interpreted, and will survive termination of these Terms your event for delay! Amphitheater will be required to register for an account to use the Site links. Since they will have a chair to sit on in an assigned and! Our other rights or remedies, we will not be owned or operated by San Bernardino County all is! To register for an account to use it for the violator lawn since... Immediately ask an usher for directions to a medical station forth on your.! Your obligation to pay any outstanding balances are Personal to you consent to such searches and any. On the lawn for a large portion of the credit, you request... Concert. sunrise to sunset, 365 days a year to a medical station are for... Amphitheater Seating Maps Swimming, wading, or other entry to all waterways is strictly prohibited for violator! Or RECOVERABLE two water bottles, plus a clear bag of food ( no larger than one ). In an assigned section and row chair to sit on in an assigned and... Find that most guests prefer to Stand on the lawn for a large portion of parking! Any related claims that may not be an exact representation in the United States carry in water andcarry-and-eat,! For most concerts practices of any linked website any delay causing you to arrive or! Event for any reason the Site contains links to other websites that may not be liable for more your... Fauna within the Glen Helen Parkway, San Bernardino County instead of the preserve bag food...