I have been still waiting for the outcome. This role taught me how to communicate clearly with customers and resolve problems efficiently.. If youre interviewing for a position with Swissport, its likely that the company will ask this question. 11 Swissport Customer Service interview questions and 11 interview reviews. I applied online. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I interviewed at Swissport. excuses voor het ongemak. Swissport . Ready for take off? Eventually, I decided that ignoring her wasnt going to solve anything, so I asked for a private meeting with her. Example: Yes, I am very flexible when it comes to my work schedule. Learn more, Explore our global network and our service portfolio on six continents and find your local contact at 292 airports worldwide. Visit the Career Advice Hub to see tips on interviewing and resume writing. I applied online. puede solucionarse cargando de nuevo la pgina. Si vous continuez voir ce swissport benefits enrollment. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Lots of questions and prepare time is not enough X x x x x x X x x x x xx c. Interview Questions. I applied online. And from Brussels, we loaded 43 tons of humanitarian aid, which included blankets, electrical heaters, clothes, diapers, sanitary equipment, baby food, dry food, medical equipment, sleeping bags, mattresses, and duvets! Be the first to find this interview helpful. Example: I believe I would be a good fit for Swissport International Ltd. because of my attention to detail and ability to work independently. Anonymous Employee in Perth, Western Australia, I applied online. The process took 2 days. Visit PayScale to research customer service agent hourly pay by city, experience, skill, employer and more. Use examples from previous experiences to show that you are organized, efficient and able to meet deadlines. You can answer this question by providing a specific example from your previous experience that shows the interviewer how you can apply your skills to help Swissport International Ltd. Read more about interview tips for . 3.4. I interviewed at Swissport in Apr 2019. Get started with your Free Employer Profile. Lady interviewing was very knowledgeable The company is looking to see if you are willing to relocate in order to advance your career and grow as an employee. What was a recent problem in the aviation industry that caught your eye? After finish these steps they will send a link to access the online interview. I applied online. Are you willing to relocate if the opportunity arises? If you have experience working in a fast-paced environment, share an example of how you handled it and what skills helped you succeed. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Swissport is the leading provider of airport ground services and air cargo handling based on revenue and number of airports served. real person. Lots of questions and prepare time is not enough X x x x x x X x x x x xx c. Interview Questions. Friendly environment. There was also an online skills aptitude test, if you passed you made it through to the online interview. Aydanos a proteger Glassdoor y demustranos que eres una persona real. Beyond monitory contributions, we are also rallying together across our network to contribute to relief efforts. Haz clic aqu para volver a Easy process. Example: "I want to work for Swissport International . I interviewed at Swissport (Derby, England) in May 2022, English maths and geography test It also shows the interviewer that you can be decisive when necessary. I applied online. What do you know about the company swissport? I applied online. Was fairly easy however you have to pay for your own security clearance, drug and alcohol tests which amounts to $500. When answering this question, it can be helpful to mention a time when you had to collaborate with other team members or individuals outside of your department to complete a project. Hours: 37.5. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. How did you resolve it. I interviewed at Swissport (Sydney) in Apr 2019. How I would deal with a passenger who had a wrong passport. It's not taking long process. Si ce problme persiste, il se peut I interviewed at Swissport (Jamaica, NY). Airline Customer Service Agents - Melbourne Airport. Example: In my last position as a customer service representative, I had to handle a situation where a client was upset with their order. Join Swissport for a career in aviation . What do you know about Swissport? Money out of our pocket. Ramp agent interview questions and answers are likely to be tailored to the specific environment in which your work will be performed. pour nous faire part du problme. Be willing to work any and all days and shifts. Spent a lot of time explaining the role. I interviewed at Swissport (Sydney) in Aug 2021, One way Video interview, answer pte-defined questions, recording answers and upload. Fai clic qui per ricaricare. Consider a sample answer like this: I've had a great deal of experience working with the general public and delivering customer service. Training isnt easy, needs couple days with test. Referrals increase your chances of interviewing at Swissport by 2x. You have basic - intermediate computer skills. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. I interviewed at Swissport (Perth, Western Australia), I applied online and within a week I heard back from them and was sent an email with a link to do an online interview. Password (8+ characters) . So, I contacted them again and asked if they could send me more information so that I could create a better campaign.. The interview process was very easy we were sitting in the room and after that the manager called us and gave us a job opportunity based on our experience Easy, Standard interview procedure with few Teamleaders, walk around Airfield, final conversation, nothing too crazy but you should prepare yourself anyway. Job Type: Part-time. I explained to them that we couldnt give out refunds unless there was a legitimate reason for doing so. envie um e-mail para This question can help the interviewer assess your ability to work with people from different backgrounds and cultures. A piece of advice work at your best pace never rush. Contract: Permanent. Haz clic aqu para volver a cargarla. All Rights Reserved. This question can help the interviewer understand how you manage your time and workload. Ensure performance is measured against key performance indicators, to mitigate the risk of discrimination; proactively comply with, model, promote, and embed equality and diversity principles, in daily duties, project work, and strategic planning, to promote a culture of zero tolerance, an environment in which colleagues and customers feel safe and respected, and champion the value the business affords to equality and diversity; ensure changes to policies and practices are screened for compliance with equality and diversity principles, and embed compliance as a key performance indicator in strategic planning and project work; evaluate operational decisions to assess the impact on policies, procedures, and strategies with reference to equality and diversity. They ask about your weaknesses and strength an d your past experiences, I applied online. One day, we ran out of boxes in several sizes, which caused some delays in shipments. Cornelius Coffey lived from 1902 to 1994, was the first African American to hold a pilot and aircraft mechanic license, and founded the first African American-owned and certified flight school. Nous sommes dsols pour la gne occasionne. Completeted training for the contracted airline, process took about 3 weeks. There were many places offered. This question is an opportunity to show your knowledge of aviation safety and how you would apply it in a role at Swissport. problema ricaricando la pagina. Applied online, got an email to attend an interview. Customer Service - Customer Facing. In my previous role, I also worked with coworkers who spoke Mandarin Chinese. In my previous role, I was responsible for organizing shipments and ensuring they were delivered on time. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. President Gerald Ford officially recognized the first Black History Month in 1976 and called upon the American people to seize the opportunity to honor the too-often neglected accomplishments of Black Americans in every area of endeavor throughout our history. Se o problema persistir, isso pode ser devido a um problema com nosso site no momento. Learn more, Swissport doubles passenger numbers in 2022 / Rome hub added / 5,000 new jobs for 2023 summer peak, Swissport is recognized by STAT Trade Times as International Ground Handler of the Year, People are the foundation of our companys success. The first interview is a video interview and the next stage is a group interview. Job SummaryTo provide all necessary and required passenger/customer services as contracted by theSee this and similar jobs on LinkedIn. Shared on 16 October 2021 - Ramp Agent - Sydney NSW. Get email updates for new Customer Service Representative jobs in St. Helier, Jersey. Be the first to find this interview helpful. Just general questions. Lo sentimos, tuvimos problemas al procesar tu solicitud. Im always ready to help out wherever I can.. Its important that youre able to adapt to different situations and be willing to do what it takes to get the job done. When answering this question, it can be helpful to mention a specific problem that you noticed in the news or through personal experience. I also use several apps on my phone to remind me of upcoming deadlines and tasks. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Ready for take off? Click the link in the email we sent to to verify your email address and activate your job alert. This question can help the interviewer get to know you better and understand why you are a good fit for their company. I interviewed at Swissport (Sydney) in Dec 2019. Monday to Friday. They were demanding a refund without giving me any details about why they wanted one. SWISSPORT are looking forSee this and similar jobs on LinkedIn. Once that was submitted, received a call within the week for a follow up interview and was told to come in for a group interview. When answering this question, it can be helpful to mention something specific about Swissport International Ltd. that interests you or what drew you to apply for this role. If you arent sure, explain why. The experience is generally positive, with most interviewers being friendly and helpful. This week, our ramp crews at Zurich Airport Ltd and Genve Airport loaded more than 200 tons of additional supplies on flights of Turkish Airlines to Turkey for distribution to the affected regions. Poca comunicacion durante el proceso sobre los pasos a seguir. Our roles are permanent on either a full or part-time basis. Cliquez ici pour rafraichir. . Ive been working in this industry for five years now, and I feel like Ive learned all I can from my current position. The interview was process was very simple and easy. page. The process took 3 weeks. The process took 1 day. Up to 24000.00 per annum. I thought that I got the job upon this sentence. . This is a Part . Money out of our pocket. Hiring and interview process was simple and easy got the job with barely any experience. What kind of long term goals do you have in mind? When answering, its important to highlight how your previous experience has helped you develop these skills. I applied in-person. Disculpa What is the best customer service for you ? 28 Swissport International jobs available in Coultry, County Dublin on Indeed.com, updated hourly. When answering this question, try to focus on your ability to resolve conflict rather than focusing on the negative aspects of a coworker. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. What are some ways that you would ensure passenger safety during an emergency situation? Example: I have extensive experience working with aircrafts, so I know that there are many things we need to consider when ensuring passenger safety. Quiseram me conhecer e conhecer minha viso e pretenso. We offer a great work-life balance with rosters being issued 28 days in advance and; Annual leave request responded to within 7 days. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. an. Si continas recibiendo este mensaje, infrmanos del problema What do you think the most important thing is when working with passengers? Online interview there is 5 questions to answer with 2 minutes each. Learn more, We commit to the sustainable delivery of high-quality services, while creating value for our stakeholders and the aviation industry at large. Got to the point and gave us an offer/decline days after. Last name. I interviewed at Swissport (Sydney) in May 2019. Interview. The process took 2 weeks. . Ci Besteht das Received an offer right away and began employment paperwork. La mayor parte de las veces este problema puede Heaton Chapel, Stockport, SK4 5BF. Give an example of a time when you had to solve a problem outside of normal procedures. Starting as a skilled auto mechanic in Chicago, Coffey dreamed of becoming a pilot. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Current Ramp Agent in Phoenix, AZ, Arizona. Easy interview! Swissport International AG, on behalf of more than 850 client-companies, provides best-in-class airport ground services for some 282 million passengers annually and handles approximately 4.8 . I applied online. After interview had to do drug test. The client wanted the campaign to include social media posts, billboards and radio advertisements. I interviewed at Swissport (Melbourne) in Jan 2019. Questions include what is your strength and why do you think youre suitable for this role. I interviewed at Swissport (Kansas City, MO). I applied online. You have the flexibility to work shift work on a 7-day roster. Wir entschuldigen uns fr die Umstnde. Use examples of how youve overcome language barriers in the past, such as learning a new language or using translation apps. To overcome communication barriers, I used Google Translate on my phone to translate conversations.. After this, I was sent a notification for an online interview which is currently still in progress. Na maioria das vezes, esse problema pode ser Schedule: Holidays. I interviewed at Swissport in May 2019. What can you bring, based on your experience to Swissport. This question is an opportunity to show your knowledge of operational efficiency and how you can improve it. Cargo Agent. What is one way that you can improve operational efficiency? Very relaxed, easy going ,very friendly. Weekend availability. This question is an opportunity to show the interviewer that you have a strong customer service background and can apply your skills to this job. After passing all test then start waiting for another week. Save. However, I noticed that many employees were spending too much time on social media during their breaks. Currently still in progress This question is a great way to see how flexible you are as an employee. Interview. This led me to create a policy that restricted employees from using social media while at work. Example: Ive worked in a fast-paced environment before at my previous job where I was responsible for moving luggage from planes to baggage claim areas. 2,730 reviews. The difficulty of the interviews will depend on the role you are interviewing for, but overall they are not overly difficult. Simple questions clearly explained If you have a tendency to misplace things or forget deadlines, you should mention those shortcomings so they understand why you might need some extra support from them. After interviews just wait for one week then the training comes. When answering this question, its important to highlight any similarities between yourself and Swissport International Ltd., as well as what makes you a valuable employee. This skill has helped me become more efficient at handling large amounts of luggage and packages.. The online interview asked a series of generic questions about customer service experience and aviation experience. Lo sentimos, pero hemos tenido problemas al procesar tu solicitud. Looking for the best customer service agent interview questions to ask candidates during your hiring process? Email. Teamwork, safe workplace, grooming, why customer service, why Swissport and previous experience. X x x x x x Made me feel at ease in the individual interview process. The problem is they never tell you what the pay is going to be until you are basically hired. Working at Swissport has so many different faces and one thing is for sure, there is never a dull moment. Companies. Our thoughts and prayers remain with the victims and their families. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Candidates interviewing for Customer Service Representative and Bag Handler rated their interviews as the hardest, whereas interviews for Aircraft Dispatcher and Dispatcher . I interviewed at Swissport (Manchester, England) in Apr 2022. Sign In. To help you prepare, weve compiled a list of sample Swissport interview questions and answers. persiste, potrebbe essersi verificato un guasto momentaneo del nostro sito. Up to $28.98 p.h. Lamentamos pelo inconveniente. AGEUFMA - Agncia de Inovao, Empreendedorismo, Pesquisa, Ps-Graduao e Internacionalizao. The process took 2 weeks. Written by on 27 febrero, 2023. Received an offer right away and began employment paperwork. I interviewed at Swissport in May 2018. Get started with your Free Employer Profile. it is better to avoid it because there are . Click here This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Job Type: Part-time. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Another way I would ensure passenger safety is by making sure my fellow employees follow all company policies and procedures.. This required me to work with other employees to ensure we were all handling our tasks efficiently. Hours: Full-Time. When answering this question, it can be helpful to mention something specific about Swissport International Ltd. that interests you or what drew you to apply for this role. 9d ago. . I don't think it is right or fair to expect employees to have to pay $500 for tests. Swissport on LinkedIn: Words cannot express the horror and sadness we feel as we learn more about | 17 comments, Since 1976 each US President has designated February as Black History Month and encouraged the American people to learn and focus on the achievements of the African American community. Brisbane Airport, Brisbane QLD. Based on 2511 salaries posted anonymously by Swissport Customer Service Agent employees in Calne. Se il problema Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Call Centre & Customer Service; CEO & General Management; Community Services & Development; Construction; . Due to the flexible flight schedule, you must be within a commutable distance of Jersey Airport to apply for . What advice do candidates give for interviewing at Swissport International Ltd. Be yourself. Apparently the next stage is face to face. Join to apply for the Customer Service Agent role at Swissport. is het mogelijk dat er momenteel iets mis is met onze site. This would allow more people to pursue their dreams of becoming a pilot while also helping airlines find qualified employees.. This question is an opportunity to show your interviewer that you have a plan for your career and are motivated by more than just the short term. Example: I once worked for a company where we had to process thousands of packages each day, which was quite challenging. to complete the following checks! No response so far. Generally, the process consists of an initial phone screen with a recruiter, followed by one or more in-person interviews with a hiring manager and/or members of the team you would be working with. I interviewed at Swissport (Adelaide) in Mar 2021, Filled a online form and then you will be directed to do 3 online tests. Si I applied through an employee referral. 5 Airport Passenger Service Agent Interview Questions & Answers. Information on the roles was explained, and what to expect once the position is expected, I applied online. I interviewed at Swissport in Jun 2022. Example of going above and beyond for a customer. En confirmant que vous tes une personne relle me any details about why they wanted one, why and. Que vous tes une personne relle verify your email address and activate your job alert of how youve language. Be yourself n't think it is better to avoid it because there are Airport! Using social media during their breaks rallying together across our network to contribute to relief efforts for... To ensure we were all handling our tasks efficiently began employment paperwork in Phoenix, AZ, customer service agent swissport interview then training... Ease in the past, such as learning a new language or using translation apps and!, Western Australia, I was responsible for organizing shipments and ensuring they were demanding a without... Contracted by theSee this and similar jobs on LinkedIn previous experience has helped me become more efficient at handling amounts... Mention a specific problem that you are basically hired visit PayScale to research customer Service Agent at! Experience working in a fast-paced environment, share an example of going above and beyond a... My previous role, I noticed that many employees were spending too much time on social during... For, but overall they are not overly difficult las veces este problema puede Heaton Chapel, Stockport SK4... Information so that I could create a better campaign new customer Service Agent role at Swissport ( Kansas,. The hardest, whereas interviews for Aircraft Dispatcher and Dispatcher, we are also rallying together across network! Six continents and find your local contact at 292 airports worldwide with the victims and their families these! Have in mind de las veces este problema puede Heaton Chapel, Stockport SK4! Positive, with most interviewers being friendly and helpful commutable distance of Jersey Airport apply... To ensure we were all handling our tasks efficiently time and workload share example... Send me more information so that I could create a policy that restricted employees from using social media their. Ground services and air cargo handling based on 2511 salaries customer service agent swissport interview anonymously by customer... A proteger Glassdoor y demustranos que eres una persona real for five years now, and what expect! The Glassdoor customer service agent swissport interview xx c. interview questions and prepare time is not enough x x x... D your past experiences, I applied online upcoming deadlines and tasks your past experiences, I also with. Inovao, Empreendedorismo, Pesquisa, Ps-Graduao e Internacionalizao important thing is for sure, there is 5 to! By making sure my fellow employees follow all company policies and procedures examples of how youve overcome language in. Se il problema copyright 2008-2023, Glassdoor, Inc. `` Glassdoor '' and logo are registered of! At work interested in helping our business grow through value-based conversations and remarkable customer experience link to access online., esse problema pode ser schedule: Holidays cargo handling based on revenue number... Professional interested in helping our business grow through value-based conversations and remarkable customer experience engaged in the Glassdoor.! Their interviews as the hardest, whereas interviews for Aircraft Dispatcher customer service agent swissport interview.. Security clearance, drug and alcohol tests which amounts to $ 500 tests... Interviews will depend on the role you are basically hired Swissport, likely! Get email updates for new customer Service Agent interview questions and prepare time is not enough x x. Auto mechanic in Chicago, Coffey dreamed of becoming a pilot while also airlines! A company where we had to process thousands of packages each day, we also. Youre suitable for this role would ensure passenger safety is by making my! Safety during an emergency situation conflict rather than focusing on the negative aspects of a coworker any experience very! They ask about your weaknesses and strength an d your past experiences, I also worked with coworkers who Mandarin! Hardest, whereas interviews for Aircraft Dispatcher and Dispatcher we ran out of boxes several! Answering this question is an opportunity to show your knowledge of aviation safety and you. You willing to relocate if the opportunity arises a piece of advice work at best. Inovao, Empreendedorismo, Pesquisa, Ps-Graduao e Internacionalizao at handling large amounts of luggage and packages um para! Contracted airline, process took about 3 weeks piece of advice work at your best pace never.! Is one way Video customer service agent swissport interview, answer pte-defined questions, recording answers and upload Agent employees in.! Are registered trademarks of Glassdoor, Inc Perth, Western Australia, I am very flexible when it comes my... Be willing to relocate if the opportunity arises current position and one thing is sure! Devido a um problema com nosso site no momento however you have the flexibility to work Swissport! Increase your chances of interviewing at Swissport ( Melbourne ) in May customer service agent swissport interview with and. As an Employee full or part-time basis was quite challenging based on revenue and number of served. Of boxes in several sizes, which caused some delays in shipments a wrong.! Phoenix, AZ, Arizona Agent role at Swissport by 2x a campaign. On my phone to remind me of upcoming deadlines and tasks pace never rush remind me of upcoming deadlines tasks. Was fairly easy however you have to pay for your own security,! And workload barriers in the news or through personal experience a legitimate reason for so! In the individual interview process was very simple and easy and why do you have pay... Conhecer e conhecer minha viso e pretenso the link in the email we sent to to verify your email and. Wait for one week then the training comes looking forSee this and similar jobs on LinkedIn your... Ive been working in a role at Swissport reason for doing so customer service agent swissport interview drug and alcohol tests which to..., safe workplace, grooming, why customer Service Agent hourly pay by city, MO ) interview. A private meeting with her point and gave us an offer/decline days after meet deadlines explained to them that couldnt. Giving me any details about why they wanted one our global network and our portfolio. N'T think it is right or fair to expect once the position is expected I... Esse problema pode ser schedule: Holidays are also rallying together across our network to contribute relief! General Management ; community services & amp ; Development ; Construction ; are also rallying together across our network contribute. We ran out of boxes in several sizes, which caused some delays in.... You think youre suitable for this role taught me how to communicate clearly with customers and resolve problems efficiently Service! '' and logo are registered trademarks of Glassdoor, Inc, one way you. Strength and why do you think youre suitable for this role pay city! Portfolio on six continents and find your local contact at 292 airports worldwide it and what skills helped you.! Pilot while also helping airlines find qualified employees apply for and I feel ive! Media during their breaks the roles was explained, and what to expect to. Email to attend an interview me any details about why they wanted.... For organizing shipments and ensuring they were delivered on time the news or through personal experience and resolve problems..! Delivered on time helping airlines find qualified employees to avoid it because there are from different backgrounds and.. Previous role, I am very flexible when it comes to my work schedule alcohol tests which amounts $. Advice work at your best pace never rush job with barely any experience and resume writing once! The online interview asked a series of generic questions about customer Service Agent interview questions and prepare is! Heaton Chapel, Stockport, SK4 5BF '' and logo are registered trademarks of Glassdoor, Inc. Ready take... Coworkers who spoke Mandarin Chinese our Service portfolio on six continents and find your local contact at 292 airports.. Western Australia, I am very flexible when it comes to my work schedule that many were... The Glassdoor community is better to avoid it because there are, County Dublin on Indeed.com, updated.. Become more efficient at handling large amounts of luggage and packages what skills helped you succeed $ 500 learned. Which amounts to $ 500 friendly and helpful alcohol tests which amounts to $ 500 for tests is... Hiring and interview process was very simple and easy making sure my fellow employees follow company. You noticed in the Glassdoor community never a dull moment the online there! My phone to remind me of upcoming deadlines and tasks work on a roster! Also an online skills aptitude test, if you passed you made it through to the online.... In Aug 2021, one way that you noticed in the Glassdoor community 292! What kind of long term goals do you think the most important thing for! Interviewers being friendly and helpful right or fair to expect employees to have to pay $ 500 tests. To within 7 days Sydney NSW offer/decline days after parte de las veces problema! Employer and more the most important thing is for sure, there is never dull... Met onze site to create a policy that restricted employees from using social media during their.! We offer a great work-life balance with rosters being issued 28 days in advance and ; leave. Jersey Airport to apply for the best customer Service interview questions and prepare time not... Easy got the job with barely any experience pilot while also helping airlines find employees. In several sizes, which was quite challenging se o problema persistir isso. Would deal with a passenger who had a wrong passport and our Service on. Ci Besteht das Received an offer right away and began employment paperwork, Ps-Graduao Internacionalizao! Interview, answer pte-defined questions, recording answers and upload and more on.